We kicked off the month of May with our inaugural Readiness and Implementation learning sessions.

We would like to thank our spring intern, Lauren O'Malley, for her dedication and support in making this work possible. We are also grateful to Campbell Soup Company for hosting our Implementation learning session. 

Finally, we would like to thank you! Our work is not possible without the commitment and engagement from the 2019 RISE Partnership Readiness cohort and the 2019-2021 RISE Partnership Implementation cohort. We look forward to reconvening in September 2019!

Lessons from the field: Nationalities Service Center

A lot of exciting things are happening at Nationalities Service Center (NSC). After participating in the BECI Collaborative, we realized that we needed a centralized system to collect and analyze data. We had a huge variety of programs and services serving immigrant and refugees with LOTS of Excel worksheets.  We are incredibly grateful to several local foundations, which provided the start-up funding needed to launch a Client Relationship Management system, Apricot by Social Solutions. 

This system gives us access to real-time data in one clinic and also provides us a platform to better integrate our multifaceted services.  This process has led us to truly examine what success looks like in our work and to ensure the services and supports we are providing are in service of that goal.  The process has been long and tedious, but truly transformative.  Next we are looking forward to connecting with other immigrant service agencies in our region about sharing outcome measures.