Scattergood Foundation

Advancing Innovative Strategies for Change in Behavioral Health

InSight Telepsychiatry

Name of Innovative Program: 
Inpathy
Sponsoring Organization
InSight Telepsychiatry
Name of Innovative Program Lead: 
Melissa Harward
E-mail Address of Innovative Program Lead: 
mharward@cfgpc.com
Physical Address of Innovative Program: 
765 East Route 70, Building 100A Marlton, NJ 08053
Project Description: 

Inpathy is an online behavioral health marketplace that empowers people to seek behavioral health care with a simple, convenient tool for selecting and connecting with a provider.

With Inpathy, a person can go online to browse a directory of available providers and select one who fits with their personality, schedule and needs. The sessions are done online through videoconferencing making accessing care convenient and private.

With the national shortage of behavioral providers, particularly prescribers, individuals often have to wait weeks or even months for in-person appointments. For individuals living in remote, rural or underserved areas, these hard-to-get appointments are often prohibitively far away or inconvenient.

With telebehavioral health, anyone can access services from anywhere at anytime. Telebehavioral health eliminates commutes, waiting room time and missed school or work.

Additionally, telebehavioral allows people concerned about the stigma of seeking services to access care in a comfortable, private environment.

When people have access to care on their terms, they are less likely to reach a crisis level and are empowered to live healthier lives.

Inpathy is unique not only in its scale and capabilities, but in its commitment to providing quality care with providers who go through a custom telebehavioral health-training course. 

Creativity and Innovation: 

Inpathy’s ingenuity is that it enables individuals to live healthier lives by making behavioral health care convenient and accessible.

Inpathy is one of the first direct-to-consumer models of telebehavioral health. Inpathy allows individuals who had not sought care before due to stigma or inaccessibility to suddenly have options.

With the national shortage of behavioral health providers, particularly prescribers, individuals often have to wait weeks or even months for in-person appointments. For individuals living in rural or underserved areas, these hard-to-get appointments are often prohibitively far away or inconvenient.

Individuals are no longer limited to providers within driving distance but can access any provider who is licensed in their state.

For people concerned about the stigma of seeking behavioral health services to access care in a comfortable, private environment.

With telebehavioral health, anyone can access services from anywhere at anytime. Telebehavioral health eliminates commutes, waiting rooms and missed school or work. 

Leadership: 

The growth of telebehavioral health platforms like Inpathy improve the field of behavioral health by making services more accessible to all.

The growth of Inpathy is particularly relevant to the growth of the telebehavioral health industry because Inpathy is run by InSight- the leading national telebehavioral company. InSight has a well-established reputation as industry thought-leaders and active telebehavioral advocates who use their experience in the field to train and promote appropriate telebehavioral health to providers, clinics, organizations, competitors and regulators.

InSight is committed to making sure telebehavioral health grows appropriately and that providers are trained in best practices for making sure care offered through technology is high-quality and consumer-driven.

By supporting Inpathy, the Scattergood prize would be supporting the leaders of the pack when it comes to making sure that the telebehavioral health industry grows with the best interest and care of consumers in mind. 

Sustainability: 

Inpathy is not a grant-funded project, but a strategically designed new socially beneficial business venture that is projected to expand with the booming telehealth market. No portion of the $25,000 Scattergood Prize would go towards business operations and no outside resources are needed to sustain the further growth and development of Inpathy. The entirety of the prize funds would go directly to paying for sessions for individuals in need of behavioral health services.

As legislation changes and improves for the reimbursement of in-home telebehavioral health, this model of care will continue to grow, so it is important that consumers and industry leaders are informed of its availability and best practices for delivery.

Inpathy provides an appropriate medium for this innovative new field of telebehavioral health to grow and offers resources for providers and consumers to make sure it is done appropriately along the way. 

Replicability: 

Telehealth is already popular among behavioral health providers who want a flexible way to practice, however the idea of accessing providers online is still a new concept for many individual users. By offering free sessions, this prize give services to people in need and raise awareness of telebehavioral health so that additional providers, organizations and individuals can seek treatment through this medium.

Telebehavioral health could enable: 

·      A crisis or ACT team to visit a person in crisis with a psychiatrist or other specialist available through a tablet

·      A student away at college for the first to be able to continue to see his psychiatrist from home

·      A person living in a rural area who is discharged from an inpatient unit to be able to get follow up care from home

Though Inpathy is a new concept, the opportunity of replication for this innovation are endless and transformative. 

Results/Outcomes: 

Data is collected to assess the effectiveness of Inpathy services for consumers at the end of each session. This feedback provides quality assurance data and compares the session to in-person appointments.

There is already a myriad of clinical research studies that show the efficacy of telebehavioral health and its ability to improve patient-health, reduce hospitalizations and increase access to specialty care. The literature generally focuses on facility-based telehealth services but Inpathy and its post-session survey offers the opportunity to increase the data on in-home telehealth services.  

Also of note is that outcome data tracking for traditional behavioral health services is often difficult. Services are often siloed and information sharing is not the norm. Inpathy has the potential to be a game changer in that regard. A consumer can potentially see the same provider regardless of setting or location, and their data can be accessed online and shared with other providers. 

Supporting Files: 
Nomination Tags: 
Access
Quality
Cost Savings
Other
Other Description : 
Telehealth
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